1962INDUSTRY/MANUFACTURING
2ND PART OF FILM. ENTIRE FILM ON SC-44.
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| 06:25:19 0.57 |
CREDITS OVER CITY SKYLINE. DETROIT.
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| 06:25:25 6.57 |
MAN AT DESK. WRITING. VERNE COLETTE, DETROIT CORRESPONDANT. PUTS PEN IN JACKET POCKET. FOLDS HANDS ON DESK. GETS UP, LIFTS PANTS LEG, SITS ON DESK. CROSSES HANDS ON LAP.
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| 06:26:05 46.57 |
MR. STALEY ? FROM GENERAL MOTERS. TALKS ABOUT CHEVROLET OWNER RELATIONS PROGRAM. TALKING HEAD.
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| 06:28:56 217.57 |
CU LETTER FROM CHEVROLET MOTOR DIVISION. THANKS FOR BUYING CHEVROLET FROM GENERAL SALES MANAGER.
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| 06:29:10 231.57 |
ARTICLE WRITTEN IN BUSINESS WEEK ABOUT CHEVROLET.
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| 06:29:19 240.57 |
DEVELOPMENT BOARD IN MEETING. MAN STANDS IN FRONT OF MASSIVE WHITE CURTAIN. MEN SITTING AROUND TABLE.
CARDBOARD NAME PLATES IN FRONT OF THEM. ASH TRAYS. |
| 06:29:34 255.57 |
MONTAGE OF PHOTOS. 1962 FIRST CONGRESS OF DEVELOPMENT BOARD. OWNER RELATIONS PROGRAM.
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| 06:30:14 296.57 |
OPENS BOOK OF PHOTOS. PHOTOS OF PANEL OF OWNER COUNSELATE. MANAGEMENT CONDUCTED OWNER MEETING.
FLIPS THROUGH PAGES IN ALBUM. |
| 06:31:46 388.57 |
W. H. MCGUIRE. TALKING HEAD.
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| 06:33:23 484.57 |
R. E. COOK. TALKING HEAD.
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| 06:33:38 500.57 |
PICKS UP POSTER BOARD OF CHEVROLET SALESMEN QUALITY SELLING STANDARDS. CU.
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| 06:34:32 554.57 |
A.L. SEVERS ?. TALKS ABOUT SERVICE OPERATIONS.
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| 06:35:19 600.57 |
CU CHEVROLET CERTIFIED TECHNICIAN PROGRAM CARD & PIN.
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| 06:35:45 627.57 |
MR. STALEY TALKS ABOUT KEEPING CUSTOMERS LOYAL THROUGH QUALITY ENGINEERING & MANUFACTURING AND DYNAMIC OWNER RELATIONS. TALKING HEAD.
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| 06:37:02 703.57 |
NARRATOR.
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| 06:37:15 716.57 |
CHEVY DEALER IN DECATUR, GEORGIA. COOL EARLY 1960s CARS. ROBERT MASON, GENERAL MANAGER, SOUTHERN CHEVROLET.
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| 06:37:46 747.57 |
TURNS TO ARCHITECTURAL DRAWING OF DEALERSHIP.
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| 06:37:54 756.57 |
MEN LOOK AT DRAWINGS ON TABLE.
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| 06:38:35 796.57 |
GEORGE STECK, OWNER RELATIONS MANAGER, SOUTHERN CHEVROLET.
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| 06:38:43 804.57 |
WOMAN IN 1960s CLOTHING. GLOVES. SLEEVLESS DRESS.
SALESMAN HANDS HER PAPERS TO SIGN. NEXT TO HER CHEVY. |
| 06:39:03 824.57 |
SERVICE WRITER & TECHNICIAN TEST DRIVE CAR BEFORE DELIVERY TO CUSTOMER. MEN IN LOT WITH LOTS OF CARS.
MEN GET IN CHEVY TO TEST. |
| 06:39:24 845.57 |
GEORGE STECK. TALKING HEAD. HOLDS UP BROCHURE CHEVROLET DEALER & YOUR COMMUNITY. HOLDS UP A PREFERRED CUSTOMER STICKER.
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| 06:40:17 899.57 |
ROBERT MASON TALKING MORE ABOUT OWNER RELATIONS PROGRAM.
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| 06:40:40 922.57 |
PHOENIX, ARIZONA.
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| 06:40:47 929.57 |
INTERIOR, RUDOLPH CHEVROLET. GENERAL MANAGER LOU GRUBB. TAPING A RADIO BROADCAST. MEN AT MIC.
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| 06:41:25 967.57 |
MEN LOOK UP TO CONTROL BOOTH. MAN IN BOOTH SIGNALS THE O.K. SIGN.
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| 06:41:31 973.57 |
MAN IN BOOTH COMES & JOINS LOU. C.W. WADDOUPS II PRESIDENT, RUDOLPH CHEVROLET. TALKS ABOUT OWNER RELATIONS.
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| 06:41:56 998.57 |
EXTERIOR, RUDOLPH CHEVROLET.
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| 06:42:04 1005.57 |
INTERIOR, SERVICE AREA. CARS IN GARAGE.
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| 06:42:11 1012.57 |
CU CUSTOMER ORDER.
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| 06:42:17 1018.57 |
STILL OF CUSTOMER WAITING ROOM. GREAT EARLY 1960s DECOR. LOOKS LIKE LIVING ROOM.
TELEVISION. COUCH. TABLE. CHAIR. |
| 06:42:25 1027.57 |
CU CUSTOMER COMMENTS BULLETIN BOARD.
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| 06:42:31 1033.57 |
CU IDENTIFICATION SIGNS.
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| 06:42:37 1039.57 |
WOMAN BEHIND DESK. PHOTO.
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| 06:42:39 1041.57 |
SWITCH BOARD OPERATOR. PHOTO.
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| 06:42:43 1045.57 |
CU SIGN FROM RUDOLPH CHEVY.
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| 06:42:44 1046.57 |
PRESIDENT TALKING.
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| 06:42:54 1056.57 |
DON MORROW, OWNER RELATIONS MANAGER, RUDOLPH CHEVROLET.
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| 06:43:17 1078.57 |
PRESIDENT TALKING.
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| 06:43:31 1093.57 |
KINNEY CHEVROLET, BROOKLYN, NEW YORK. TAXI CAB PASSES BY. EARLY 1960s CARS ON BUSY CITY STREET.
CU OF BILLBOARD ADVERTISMENT FOR KINNEY CHEVROLET. |
| 06:43:41 1103.57 |
CAR LOT. VARIOUS TYPES OF CHEVROLET CARS. VERY TIGHT SQEEZE. NO ROOM FOR EXPANSION.
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| 06:43:57 1119.57 |
WALTER HEINGARTNER, PRESIDENT, KINNEY MOTORS.
GERARD HEINGARTNER, V.P. & "CUSTOMER KEEPER", KINNEY MOTERS. TALK ABOUT CUSTOMER RELLATIONS. |
| 06:44:54 1176.57 |
HOLDS UP ADVERTISMENT FOR HIS BUSINESS.
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| 06:45:05 1186.57 |
HOLDS UP SIGN "THE CUSTOMER KEEPER". HEART WITH ARROW.
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| 06:45:54 1236.57 |
EXTERIOR, HUMPHREY CHEVROLET, GREEN BAY, WI.
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| 06:46:01 1242.57 |
INTERIOR. MAN GREETS CUSTOMER. SHAKES HANDS.
NORM BURLATIN ? AT DESK WRITING. MAN WATCHES. |
| 06:46:33 1274.57 |
W.R. WOODY JEPSON. V.P. & MANAGER, HUMPHREY CHEVROLET. TALKING ABOUT COMPLETE SATISFACTION THROUGH CUSTOMER RELATIONS. CU LARGE SHIELD OF HANDS GRASPING.
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| 06:47:09 1310.57 |
BERNIE JEPSON, GENERAL SALES MANAGER, HUMPHREY CHEVROLET. NERDY JACKET WITH PATCH. SAME LOGO AS ON WALL.
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| 06:47:46 1347.57 |
PULLS OUT COPY OF THE HUMPHREY LEADER, COMPANY NEWSPAPER.
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| 06:48:56 1417.57 |
SMALL TOWN IN WISCONSON. CARS ON A BRIDGE. GOOD EXAMPLE OF SMALL TOWN IN THE EARLY 1960s.
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| 06:49:01 1422.57 |
BROADWAY GARAGE MANAGEMENT. MEETING. SHAKING HANDS. WOMEN & MEN. SERVER PASSES BY WITH TRAY ON SHOULDER.
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| 06:49:11 1432.57 |
H.M. CUENE, PRESIDENT, BROADWAY GARAGE TALKS WITH DUKE CUENE, SALES MANAGER, & JIM CUENE, OWNER RELATIONS MANAGER.
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| 06:51:12 1554.57 |
SUNNYVALE, CALIFORNIA. TEENAGE BOY RIDES BIKE IN A BEAUTIFUL SUBURB OF SAN FRANCISCO. MANICURED LAWNS. NEAT & TIDY.
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| 06:51:25 1567.57 |
RIDES UP TO A CAR WITH RAINES CHEVROLET ON IT.
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| 06:51:30 1572.57 |
HARRY MEEHAN MANAGER MEETS COUPLE. MAN HOLDS PAPER BAG. WOMAN IN PEARLS. SHAKE HANDS. MEEHAN TALKS.
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| 06:52:53 1655.57 |
INTERIOR, RAINES CHEVROLET. JACK MILLER, PRESIDENT. TALKING HEAD.
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| 06:54:01 1722.57 |
PIONEERS OF OWNER RELATIONS TALK. L.C. BACHRODT, R.H. BOOS.
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| 06:55:18 1799.57 |
EXTERIOR, WHITE-ALLEN TRUCK CENTER.
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| 06:55:27 1808.57 |
INTERIOR. TRUCK AREA. CAR AREA. CUSTOMER WAITING ROOM.
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| 06:55:38 1820.57 |
SERVICE DEPARTMENT. MEN WORKING ON TRUCKS. MAN UNDER A CAR WORKING ON IT.
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| 06:55:50 1832.57 |
TALKING HEADS. OWNER RELATIONS. GREATEST ASSET.
RECAPS WHAT EVERY ONE ELSE TALKED ABOUT. |
| 06:59:09 2030.57 |
EXTERIOR, GENERAL MOTORS, DETROIT. CITY SKYLINE. EARLY 1960s.
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| 06:59:15 2036.57 |
FILM ENDS.
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